Warranty Policy

TEKNIX Concept

TekNix Concept Warranty And Maintenance Policy

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1. Warranty Policy

The warranty period for TekNix Concept’s products/services starts from the date of handover and acceptance of the product.

Depending on the product/service, the warranty period may vary. Specific information on the warranty period will be stated in the contract and warranty card.

During the warranty period, if the product is faulty or damaged not due to the customer’s fault, TekNix Concept will promptly inspect and assist.

2. Post-warranty Maintenance

After the warranty period, if the product needs maintenance, repair and upkeep, TekNix Concept still provides these services at promotional rates.

4. Non-warranty Cases
  • Natural disasters, fire incidents, transportation damages to product.

  • Damages caused by customers’ own repairs.

  • Misuse of product, not following instructions.

4. Proper Usage Guidelines
  • Comply fully with TekNix Concept’s and manufacturers’ usage guidelines.
  • Regularly clean and maintain products to ensure quality and longevity.

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Information

Contact us

Call or visit anytime, we aim to respond to all inquiries within 24 hours on business days. We will be happy to answer your questions.

ADDRESS

38/23 Tan Cang, Ward 25, Binh Thanh District, HCMC

EMAIL

hi@teknixconcept.com

PHONE

090 717 97 68